1. SHIPPING AND DELIVERY OPTIONS
Domestic Shipping:
Standard (1-4 Business Days USPS or UPS Mail)
Free Standard (1-5 Business Days USPS or UPS Mail) domestic shipping for orders $60 and more.
2. PROCESSING TIME
Orders are processed within 2-10 business days excluding weekends and public holidays if the item is not on preorder status. Once the item has been handed to the delivery carrier, a tracking number will be sent to the customer.
3. CANCELLATIONS
After an order is submitted, processing begins and the order cannot be canceled. If there are questions about canceling an order, please contact us.
4. RETURNS
All sales are final, and returns are not accepted.
5. DELAYED ORDERS
In the case of delayed processing, customers will have the option to cancel their order for a full refund unless the customer was not informed about delay in advance. Shipping provider delays do not fall under the seller's liability. For delayed orders, please first contact the shipping carrier for the item's status.
6. DAMAGED ORDERS
FLECHE LLC is not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier. If your product has arrived damaged, reach out to us so that we may assist you in filing a claim with the shipping provider.
